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Company Profile

Commitment To Service
"The
only way we can mark ourselves as different from our
competitors is by providing amazing service, something above
and beyond what clients might expect," contends Shayna
Osborne, APA, APR. "So
we have policies in our office that support that position."
Many aspects of pension administration are time critical,
and clients are concerned that important matters are not
left to the last minute. Therefore, Osborne & Nelson, Inc. has devised an internal program to
ensure that pension plan administration is processed on a
timely basis.
Shayna points out how the firm also prides itself on developing
customized solutions. "We 'look past our nose' and give
individual thought to every alternative that's available. We
listen to our clients and evaluate their goals before we
make any recommendations. We then design the plan to meet
that specific client's needs, rather than just taking
something 'off the shelf'."
Staying in touch with clients regularly is another high
priority at Osborne & Nelson, Inc., and an annual
review is considered minimum. "We have a policy of
contacting each client at least once every year," Shayna
says. "We offer to meet with them, review their plans and
answer any questions they have. We update them on how
changes in laws and regulations may affect them, determine
any change of circumstances of the client, and make
additional recommendations based on how the plans are
operating." |
3012 McHenry Ave., Suite E Modesto, CA 95350
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There have
been many instances where
Osborne
& Nelson, Inc.
knowledge and strategies enabled clients to achieve
what appeared to be impossible goals. |
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